IPTV Definition
Internet Protocol television (IPTV) is the delivery of television content over Internet Protocol (IP) networks. This is in contrast to delivery through traditional terrestrial, satellite, and cable television formats. Unlike downloaded media, IPTV offers the ability to stream the source media continuously.
Advantages
One of the advantages of IPTV is its capability to get easily integrated with other IP-based services such as VOIP or high-speed internet. It uses the existing computer network. Hence, no use of cables and is hassle free. It distributes live or prerecorded TV and video/audio over the preexisting network.
FAQ
WHAT IS IPTV?
TYPES OF IPTV SERVICES?
HOW DOSE IPTV WORK?
WHAT IS THE DIFFERENCE BETWEEN TRADITIONAL AND SATELLITE IPTV PROGRAMMING?
WHAT DO I NEED TO LOOK FOR TV?
HOW DO I CHECK MY INTERNET SPEED & QUALITY?
http://www.speedtest.net/
CAN I USE THE IPTV AS I LIVE IN AN APARTMENT?
CAN I BUY THE IPTV IF I DO NOT COME INTO CONSIDERATION FOR SATELLITE SERVICE?
WHY I CAN’T ACCESS MY ACCOUNT?
Secondly, if your network connection is no problem, please check whether your account is used on other devices. as you can view from more than 1 device at the same time.
I AM NOT IN OR FROM USA/CAN OR THE UK. CAN I STILL SUBSCRIBE?
CAN I USE MY SUBSCRIPTION ON MULTIPLE DEVICES?
WHAT PAYMENT METHODS ARE AVAILABLE?
DOES MY SUBSCRIPTION START TO BE ACTIVE RIGHT AFTER I MAKE A PAYMENT?
Example:
Chris subscribed for 3 Months on March 1st at 11:55 PM and activation credentials were received February 2nd at 00:10 AM. Chris subscription is starting to be active from March 2nd 00:10 AM for next 3 months.
HOW TO CHECK MY DEVICE?
– Check your network connection, reboot your router and device, and then try again.
– If you have PC/Laptop, etc. connected to same internet network check if you are not overloading your network with downloading or watching movies, etc… on these devices.
– Your Internet needs to be minimum b Mbit Download and 1 Mbit upload speed.
– Reboot your devices and wait for 30 sec before turning them back on (STBs, Android Boxes, Routers, Cable modems)
– Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi.
– If your network connection is no problem, please check whether your account is used on other devices.
– Please visit www.whatismyip.com by using a computer, and send us IP Address you see displayed for restoration.
– Check if the device/app/program got the latest software and firmware updates.
– Check the download speed on the actual device that is streaming our service, you may have 50mbs on your computer, but the device could be considerably slower, indicating a problem on your internal network.
– Check for any high processor demanding applications running in the background that can be stopped, this is very important for low-end devices.
– Check if your ISP having problems in your area, an excellent site to check this is downdetector.co.uk
– Try uninstalling and reinstalling your app/program, your activation will not be lost.
MY CHANNELS ARE NOT WORKING?
If a channel is down, we will do our best to restore that back to service.
Please use the guidelines below before reporting a channel:– Stop and give it a couple of minutes. We reboot and swap channels when needed. The channel may be coming back.
– Is this happening on all channels? If it is, you need to check on your end.
– Reboot your devices and wait for 30 secs before turning them back on (STBs, Android Boxes, Routers, Cable modems)
– Make sure you are connecting using a LAN (Ethernet) cable to devices and not via Wifi.
CHANNEL ISSUES?
BUFFERING ON CHANNELS?
The most common cause of buffering is the result of slow internet connection. This may be because of low internet speed or other users hogging the bandwidth in your house. Do you have lots of users in your home? Disconnect them all and try again
The second reason is that you are using Wi-Fi, which is not suited for watching TV as you need direct (LAN) connection to internet network in order to enjoy smooth watching without interruptions.Resolution:
Directly connect to your router using a LAN (ethernet) cable or to a powerline adaptor.
If not possible, try moving the box closer to the router.
Change your WI-FI channel. To avoid interference with nearby devices.
If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
ALL CHANNELS ARE BLANK?
If you are using a set-top box such as MAG or TVIP and have just set up your device with our service, you will need to perform a hard reset of your device. Simply power off your device, unplug your power cable and re-plug it in.For Kodi, you will need to clear your cache. If unsuccessful, attempt a re-install of Kodi itself.
SOME CHANNELS ONLY HAS SOUND WITHOUT VIDEO?
3. Choose Native for the Decoder.
4. Restart.
– SOME CHANNELS ARE NOT WORKING (BLACK SCREEN/BROKEN VOICE)?
MY M3U LINK IS NOT WORKING?
Contact us if the link does not work on your PC after troubleshooting.
CAN’T WATCH I AM BLOCKED?
If yes, please visit www.whatismyip.com by using a computer, and find your IP Address, next send your IP Address to us for restoration. Please note that 1 subscription can only be used on 1 device at the same time, otherwise your account would be banned soon because of automatic security defense.We only restore it for 2 times for 1 subscription. If your account is banned again after restoration please contact us.
*If you abuse our service with using multiple devices for 1 subscription be aware we may permanently ban your subscription.
WHY MY ACCOUNT IS NOT WORKING ON MY MAG BOX OR STB EMULATOR?
-Are you using a firewall, proxy or VPN? If so, our servers won’t allow you to connect.
– Is your Internet speed at the recommended minimum— 8 Mbps for HD channels—or higher?
– Is your device wired in (Ethernet) or is it connected wirelessly (WiFi or mobile data)? Ethernet will always be faster and more stable; use Ethernet, if you can.
– Are your device’s specs powerful enough to effortlessly handle live HD streaming?
– If you’re using an STB emulator did you follow the steps in our guide to Setup Android STB Emulator?
– If you’re using an STB emulator have you tried wiping your app’s cache then restarting your device?
– If you’re using a MAG box have you tried restarting your device?
– If you’re using an Android device/MAG box have you tried logging out then factory resetting your device?
– Have you double-checked the server portals we sent you in the activation e-mail? Portal URL: http://saiphertv.com:80/c/